Latest News
SMP Compliance Academy and Shopworks sign strategic partnership to improve compliance and regulatory training in retail gambling operators.
With increasingly onerous compliance requirements being placed on the gambling industry, a new partnership has been announced between training specialists SMP Compliance Academy and staff...
How workforce management is becoming accepted as a core business tool by UK companies in hospitality, leisure and retail.
In 2015, HCM essentials published an article discussing the failure of workforce management (WFM) for retailers. It describes a first-hand experience of an automated workforce management system that...
What is Workforce management (WFM)?
For any modern business to run efficiently and successfully, it needs to operate with clear and organised systems. With staff costs increasing, compliance requirements getting tougher and customers...
Customer driven development – managing sub contractors using workforce management
I was delighted to meet one of our Leisure Center customers this week for our regular review. Hearing how customers use Shopworks’ work force management (WFM) system and the value they get from it...
An alternative to zero hour contracts?
This week the Guardian reported that nearly 1 million UK workers are on zero hours contracts, a rise of 13% since 2015. ShopWorks workforce management customers in the retail, leisure and...
The National Living Wage – The UK’s Great Experiment
The UK government introduced its National Living Wage of £7.20 per hour on April 1st 2016, the first set of bigger pay cheques have been paid out and operators are starting to assess the impact. At...
Cash Converters Franchisee chooses ShopWorks for biometric-led workforce management solution.
The Lewy Group have taken a pioneering step in installing a cloud-based workforce management solution into 16 of their Cash Converters stores. ShopWorks' cloud-based software as a service (SAAS)...
Top 10: Why should investors implement workforce management Solution?
At ShopWorks, we are regularly welcomed by PE houses and institutional investors who seek to optimise their financial commitment to a retail, hospitality, or leisure venture. Since the National...