AI-Powered Workforce Management Software

Advancing workforce management and delivering real-world impact with AI and Automation

Step into the future of managing hourly workforces with employee scheduling, time and attendance tracking, labour demand forecasting, absence management and staff retention powered by AI and automation. Gain superior workforce intelligence for optimal data-driven staffing and operational decisions.

Workforce Management Software

Automate workforce management processes for optimal ROI

Our solutions save you time and money and take care of those time-consuming and mundane tasks such as employee scheduling, time and attendance tracking and approval, forecasting sales and labour demand, holiday allocation and absence management while integrating with your business, HR and Payroll systems.

With ShopWorks you always know where to allocate your labour resources for the best ROI.

workforce management solutions

Promote fairness, improve employee happiness and retention

Because our solutions are AI-Powered, they are completely fair and promote a happy employee environment by eliminating any human biases or unfairness.

Promote employee happiness by always having an accurate payroll, help prevent burnout and comply with labour laws. Track when your colleagues are about to leave and take proactive measures to keep a low churn rate. In turn keep employees engaged and improve performance.

workforce management software

Stay ahead of the competition and improve customer satisfaction

ShopWorks provides deep operational intelligence that empowers effective resource planning and labour optimisation to ensure you get the best ROI.

Through the power of AI, our solutions continuously learn and adjust to the shifts in your demand patterns. This ensures that you are always prepared for unexpected changes in customer demand and can redistribute your resources where needed to avoid loss in revenue and keep you ahead of the competition.

workforce scheduling tools

Trusted By Leading Brands

Solutions That Redefine Your Workforce Management

Not just smart rotas, optimum rotas with a click of a button

AI Auto Scheduling

Gone are the days when managers spent hours manually creating drag-and-drop schedules. At the press of a button, create the optimum rota schedules for your entire estate in minutes. Our AI-built rotas are always fair, compliant and on budget.

Your managers can wave goodbye to the many hours spent building rotas each week. Now, they can focus on what truly matters: your people and customers.

AI autoscheduling

Automated Time and Attendance tracking for hassle-free payday 

Time and Attendance

Reduce the admin of your managers and make payday accurate and hassle-free. Let our time and attendance software handle and automate employee time tracking, overtime hours and spending. Eliminate manual timesheet approval thanks to the customisable rules engine and only ever approve exceptions to your pre-defined rules.

Your teams can easily clock in and out through the mobile employee app and check their approved hours to avoid payday errors and costly mistakes.

Time and attendance tools

Make data-driven decisions to always stay one step ahead 

Forecasting AI

We have developed the most advanced AI Forecasting tool to help you stay steps ahead of the competition with real-time insights and intelligence into your customer demand patterns. Take control of your workforce and stock expenses, and never face unexpected demand changes. 

Identify demand peaks or lows, stay prepared and tackle tough trading periods, all while keeping your business revenue in check and your employees happy.

Forecasting Ai
labour demand ai

Align your labour scheduling to your business demand for optimal ROI

Labour Demand AI

Generate the most precise labour demand forecasts, paving the way for your fully optimised rota schedules across all your business locations.

Boost your customer satisfaction by always having the right people in the right place at the right time to meet your demand and optimise your revenue.

Improve your employee satisfaction by eliminating understaffing and help avoid burnout.

eliminate staffing shortages

Improve employee retention, engagement, happiness and morale 

Retention AI

Accurately forecasts if any of your employees are going to leave in the next 30, 60 or 90 days with this unique AI solution.

Gain invaluable workforce intelligence and keep your employees happy by stepping in before it’s too late. Elevate employee satisfaction by showing you genuine care for your team’s happiness and well-being.

In turn, look after your business’s bottom line by saving tens of thousands through reducing staff turnover, cutting recruitment and onboarding costs and retaining organisational knowledge.

Create a more resilient, satisfied, and high-performing workforce.

Absence management tools

Automated and fair absence management for better employee satisfaction 

Absence Management 

Let the system automate and simplify employee absences, ensure smooth operations and happy workforce. Remove admin time for your managers, avoid errors in shift allocation and guarantee that statutory leave is allocated in a fair and efficient way with AI.

Now you can easily maintain optimal staffing levels during your business’s crucial trading periods and remove the requirement for temporary staffing. Ensure you are never understaffed because too many employees are simultaneously taking holidays.

What Our Customers Say

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We Work With A Wide Range Of Industries



Whether you’re in fast food, coffee, restaurant, or hotel management, explore the modules and features our globally recognised customers use to manage their workforce and boost profitability.



We help over 4000 leisure venues to deliver 100% Time & Attendance, Time Off and Payroll accuracy, even with multiple contracted staff, to guarantee a happy and motivated workforce.



Navigating challenging High Street trading times is a breeze with ShopWorks. We are proud to ensure over 5,000 retail sites have the right staff in the right place and at the right time.



In an environment where staff planning is critical, we provide an intuitive and collaborative cloud-based solution that is easy to use and manage.

warehousing and fullfilment


As eCommerce skyrockets, warehousing demand has hit new heights. Discover how ShopWorks workforce management solutions can keep your business running smoothly and at its best in these dynamic times.

food distribution and wholesalers

Food Manufacturing

Manufacturers are dealing with unpredictable demand, competition, staffing challenges, and regulations. ShopWorks can predict demand, automate processes, warn about potential staff departures, and ensure compliance for your workforce.

higher education

Higher Education

Find out how we can help you improve your efficiencies across all employee groups and all your locations, manage complex labour laws and budgets. Effortlessly managing attendance, absence and leave.

facility management

Facility Management

At ShopWorks we can help you deliver Time & Attendance solutions that fit your requirements, 100% accurate payroll, auto scheduling, forecasting and much more.

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See Our Workforce Management Software in Action

Get in touch to book a demo and see how our solutions can help your business


What is workforce management software?

Workforce management software is a suite of tools designed to streamline and optimise various aspects of managing employees, including time tracking, scheduling, absence management, and performance analytics. Request a demo today to find out how Shopworks can help your organisation.

Why is workforce management software important?

Efficient workforce management is crucial for controlling labour costs, improving productivity, ensuring compliance with labour laws, and making data-driven decisions to enhance overall operational efficiency.

By choosing Shopworks, you invest in a partner committed to helping you optimise your workforce management, reduce costs, and drive business growth.

Is it suitable for businesses of all sizes?

Essential features often include time and attendance tracking, employee scheduling, absence management, leave management, task management, performance tracking, and reporting/analytics.

How can it benefit my business?

Benefits include reduced administrative overhead, accurate payroll processing, minimised compliance risks, optimised staffing levels, improved employee engagement, and data-driven insights for better decision-making.

What industries can benefit from our workforce management solutions?

Virtually any industry with a workforce can benefit, particularly those with hourly employees, shift work, or complex scheduling needs, such as retail, healthcare, manufacturing, hospitality, and logistics.

Can Shopworks' software integrate with my existing systems?

Shopworks offers seamless integration with popular payroll, HR, and ERP systems, ensuring a smooth flow of data and minimising manual data entry, further enhancing efficiency and accuracy.

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