Employee Self-Service Portal
Give your staff the freedom to manage their schedules with confidence.
Our self-service portal gives your employees the ability to view schedules, track hours, check expected pay, and manage holidays on a desktop or via our mobile app available on Google Play and the App Store.
Trusted By Leading Brands
Provide your team with the right tools to manage their time and create real operational benefits
Designed to keep your teams connected and in control
The ShopWorks self-service app enables your employees to take ownership of their working hours, have full visibility over shifts, hours worked and time-off balance, they can quickly make decisions and reduce admin for managers.
- Clock In & Out
Staff can clock in and out directly from their phone using the ShopWorks app, ensuring accurate time tracking and accurate payroll. - View upcoming shifts and hours worked
Employees can check their scheduled hours and see a clear view of their working week at a glance. - Request time off with ease
Holiday requests can be submitted instantly, with remaining allowances clearly visible, promoting transparency and autonomy. - Accept unfilled shifts in real time
Keep your operations running smoothly by alerting staff to open shifts in the app. Employees can accept them quickly, helping cover gaps without delays. - Accessible across all devices
The portal is available on mobile (iOS and Android) as well as desktop, ensuring everyone has access, regardless of their device.
Empower your employees by allowing them to communicate when they are available to work
Keep employees seamlessly informed of all their upcoming shifts
Staff can request time off directly from the portal and view remaining holiday entitlement
Self service shifts
Now available as an optional feature, Self-Service Shifts allow staff to create and manage their own shift times adding even further flexibility for employees and reducing the burden on managers.
Employees can:
- Add new shifts in upcoming weeks
- Define their role, start and end times
- Apply shifts across multiple days
- Edit or delete future shifts as needed (excluding current rota weeks)
This feature is available in both the ShopWorks web portal and native mobile apps. When enabled, your account manager can configure which rota statuses and staff positions are eligible for self-managed scheduling.
Staff can see the hours they have worked and their expected pay
Employees can accept extra shift offers directly in the portal
Staff can view time off schedule for their shop location in order to plan better
Built for better team performance and better operations
Giving employees the tools to manage their time doesn’t just benefit them, it has a measurable impact on the business too. Reduced admin, fewer payroll queries, and improved shift coverage all contribute to smoother operations.
See the employee app in action
Book a demo today to explore how ShopWorks can support your teams.
