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Why ShopWorks

ShopWorks have become market leaders in Workforce Management solutions for the Hospitality, Leisure, Retail and Service sectors. We focus on delivering a bespoke, streamlined solution that centralises your budgeting, staff scheduling, and training with your HR department.

 

Why Shopworks

ShopWorks specialises with multiple site businesses who are looking to digitally transform their workforce to improve efficiency and reduce staffing costs.
One of the biggest savings made by implementing a bespoke Workforce Management solution comes from reducing human error. 

Why Shopworks

Surprisingly, time and attendance errors are one of the biggest costs to any business that manually manages hourly paid staff. Retail, Leisure, Hospitality and Service businesses are most susceptible to this. That is where our bespoke budgeting tool comes in. Our budget module is regarded as the most sophisticated available and is a huge part of helping businesses save as much as 7% on staffing costs. 

What we do

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Scheduling

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Scheduling

The staff scheduling tool helps customers ensure they have the right number of people in the right place at the right time. Your team can use our simple drag and drop interface to create staff schedules and reduce the complexities of what can be a time-consuming task, which exist in a single database in the cloud - no more spreadsheets. By working to pre-determined budgets, and guaranteeing no employee will work over their legal limits, we guarantee a 100% accurate payroll.
Biometric

Time and Attendance

Biometric

Time and Attendance

Our facial recognition readers are revolutionising staff management in hospitality, leisure, retail and service. By relying on staff to manually sign in or using outdated clock-in machines, organisations can be vulnerable to ‘buddy punching’, whereby colleagues sign each other in when they’re not actually working.

Facial recognition systems are the preferred method as an employee simply digitally scans in when they arrive and leave work. This technology ensures time and attendance is 100% accurate for all staff. Biometrics can help prevent issues such as early arrivals and departures, and overtime that has not been approved.

Budget

Budgeting

Budget

Budgeting

ShopWorks budgeting solution is regarded as the most advanced of its kind. By using a spreadsheet based system, finance directors are unaware of the spend versus budget on staff, until management accounts are published weeks later - when of course it is too late.

The ShopWorks platform brings together data from each department, to ensure your business is running efficiently as possible.

A Finance Director can ensure that all staff spend is checked against budget and pre-approved by the relevant managers. This undoubtedly is the largest contributor to the savings made by our customers.

Compliance

Compliance

Compliance

Compliance

In an increasingly complex compliance environment, operators need to automate the checking of their staff scheduling against multiple criteria. For instance, Shopworks will prevent a manager from scheduling a non-compliant member of staff into a shift. If a non-EU citizen has already worked 20 hours that week, or their visa has expired, the system will not allow them to be scheduled, saving a potential £20,000 fine per employee. Or if a lifeguard at one of our customers’ pools is not in date for training, then that person will not get scheduled in.

We agree on bespoke rules for each customer to ensure that only compliant staff are available and these form part of the scheduling and planning tools within ShopWorks.

ShopWorks will also keep tabs on ‘working time directive’ compliance and ensure that overtime is accrued within holiday pay. We can even ensure your staff receive the required National Living Wage increases on their birthday.

Training

Training

Training

Training

Shopworks includes a fully integrated e-learning suite, which can ensure that all employees are up to date with any necessary training and have read and agreed to all policies before they can work a shift. The platform allows you to upload documents for improved training, new rules and regulations and any certifications or evidence required.

Staff Portal

Self-service staff portal

Staff Portal

Self-service staff portal

Our staff scheduling system comes with a self-service portal as standard. This allows your staff to access schedules, hours worked, expected pay and to book their off via a desktop or mobile device. Your staff expect there to be “an app for that” – this is it.

Shopworks self-service portal enables staff to request and plan their accrued time off instantly, giving them greater choice and flexibility.

Companies who give employees the flexibility and responsibility to manage their own hours, including holidays and shifts are often looked on more favourably. However, this is not just about the benefits for the staff, as there are many benefits to the business that make a real positive difference to its overall performance.

Manage your scheduling in a cloud-based solution and save an average of 7% on your direct staff costs.

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Summary of Software

  • Workforce management (WFM) has become an essential tool for businesses, saving our clients on average 7% on direct payroll costs. It is particularly effective when using biometric readers to manage time and attendance.
  • We provide every retailer with the same code base but we bespoke each customer implementation by switching on and off bespoke functionality as required. This delivers the benefits of SAAS including lower costs and improved uptime, whilst delivering the detailed functionality efficient modern operators need. We work with a wide range of businesses who manage between 200 and 20,000 staff and chains of up to 2,000 outlets. Our platform integrates into HR, Payroll, Finance and EPOS systems, it also holds the detailed pay and holiday rules for all staff.
  • We offer biometric time and attendance, leave management, HR processes, built in e-Learning and a staff self-service portal as part of our platform. We give all new customers an extensive free trial and don’t charge a penny until our system is proven. We offer a completely new way to deal with bespoke enterprise software.
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Training

At ShopWorks we try hard to live up to high expectations and we are prepared to back up our claims by offering a no risk business approach. We are the only bespoke, enterprise work force management supplier to offer:

• Zero setup fees.

• Extensive free trial.

• No minimum or fixed contracts.

Mission Statement

  • ShopWorks is one of the pioneers of cloud-based Workforce Management, having offered a SAAS product since 2009. We work with some great brands that you can check out here.
  • We aim to be the number #1 supplier of Workforce Management systems. We genuinely believe our product is the best in the world and we are so confident that we give customers an extensive free trial, including bespoke development before we ever charge a penny. We also work under 30-day rolling contracts, to ensure your business receives continuous high standards of service and support. Our business model defines our culture. If we do not perform for our customers, they will cancel their contracts. The fact that we have never lost a customer speaks highly of our team and our ethos. 
  • At ShopWorks, we know the value of our employees. We are always looking for ways to make sure you're content in your environment and that breaks are an important factor of a productive workforce. 
  • We aspire to create an empowering working environment at ShopWorks. Our team is a collective, and we regularly have group meetings to ensure everyone is on the same page. However, at ShopWorks, we expect that each person is in control of their individual role and that they will work toward their own targets. The balance between collaboration and individual management is essential. We have a collective bonus structure in place so that the whole company works together to achieve the best possible outcome. 
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At ShopWorks, we know the value of our employees. We are always looking for ways to make sure you’re content in your environment, and that breaks are an important factor of a productive workforce. 

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