Redefining Workforce Management with Integrated Advanced Workforce Analytics
Optimise Labour Cost & Productivity with Actionable Workforce Insights
Get a clear view of how labour hours and costs are managed across your organisation to pinpoint inefficiencies, reduce overspending, and identify areas for improvement through two expertly designed advanced analytics dashboards – The Hours & Cost Comparison Dashboard and the Hours and Cost Performance Metrics Dashboard.
The Hours & Cost Comparison Dashboard compares performance across shops or districts to replicate lucrative practices, while the Hours & Cost Performance Metrics Dashboard evaluates the effectiveness of labour planning efforts by identifying problematic budget areas and refining strategies for optimal efficiency.
Our tools ensure your organisation maximises resource allocation to master budgeting and workforce planning while eliminating unnecessary expenses setting the foundation for sustainable financial and operational excellence.
What benefits can you expect from Shopworks?
Analyse labour hours and costs across locations
Compare labour hours and costs across locations to identify inefficiencies and over-expenditures.
Spot discrepancies between planned and actual costs
Make smarter resource allocation decisions by aligning your budget with workforce efficiency.
Track workforce performance against planned budgets
Identify performance gaps by comparing them against planned budgets & efficiency targets.
Trusted By Leading Brands
Monitor Employee Attendance Patterns for Enhanced Compliance
We specialise in providing advanced solutions to monitor and analyse employee attendance patterns to eliminate time theft, improve payroll accuracy, help businesses streamline operations, ensure compliance, and reduce inefficiencies.
Our Clock In and Clock Out Dashboard offers real-time visibility into employee attendance patterns, enabling you to detect irregularities, prevent time theft, and enhance payroll accuracy. This data-driven approach ensures adherence to attendance policies while improving scheduling accuracy.
The Attendance Metrics Dashboard delivers comprehensive insights into lateness, overtime, and lost time, allowing managers to identify staffing inefficiencies and optimise resource allocation. These metrics enable businesses to address labour cost drivers and boost performance proactively.
Beyond tracking attendance, we equip organisations to tackle attendance challenges effectively by integrating real-time monitoring with actionable workforce analytics.
Monitor clock-in and clock-out behaviour to prevent time theft
Track attendance patterns to ensure compliance and avoid unauthorised time.
Spot overstaffing or understaffing for better resource allocation
Identify staffing inefficiencies to optimise resources and improve productivity.
Improve payroll accuracy through compliance with attendance rules
Ensure accurate payroll processing by enforcing adherence to attendance policies.
Manage Absenteeism & Operational Costs with Workforce Analytics
We offer detailed analytics to break down absences and attendance records to achieve this, enabling proactive issue resolution and workforce reliability enhancement.
Obtain detailed insights into leave usage and manage unexpected staffing gaps effectively with the Entitlement Utilisation and Absence Breakdown Dashboard, which provides detailed statistics on absence types to optimise resource planning and ensure efficient leave management.
Identify attendance patterns and improve workforce reliability by benchmarking individual performance with the Employee Attendance Analysis Dashboard, enabling managers to review attendance records, compare trends against team or location averages, and proactively address recurring issues.
We help businesses address their attendance challenges head-on, making proactive decisions to reduce absenteeism, refine workforce strategies, and optimise resource allocation for a committed and dependable workforce.
Improve reliability by addressing attendance problems
Resolve attendance issues to build a committed and dependable workforce.
Access detailed statistics on types of absences
Analyse absence data to optimise workforce planning and reduce disruptions.
Compare individual attendance trends against averages
Benchmark individual performance against team or location averages to identify gaps.
Want to see our advanced analytics platform in action?
Get in touch to book a demo and see how our solutions can help your business
Deliver Advanced Business Analytics with Multi-Source Data Integration & Automated Reporting
Gather Actionable Workforce Insights with Enhanced Reporting
We equip your team with the tools to effortlessly integrate multi-source data, automate reporting, and track essential metrics in real-time. Our solutions provide actionable insights, helping you streamline operations, optimise performance, and make data-driven decisions that enhance efficiency and profitability. Whether it is a Friday afternoon sales report for shop managers or a daily labour cost update, our advanced reporting and analytics, keep your team informed.
- Platform supports multi-data source integration, combining information from systems like EPOS for a comprehensive performance overview.
- Automate reporting effortlessly with our custom dashboard stories.
- Access a range of reports to monitor key metrics, such as clock-in & clock-out breakdowns, actual v planned hours, and worklog completion status,
- Flexibility to send reports such as end-of-week sales updates or attendance summaries to selected users at predefined intervals.
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Build Tailored Dashboards Addressing Distinctive Workforce Challenges
Create Bespoke Dashboards for Unique Operational Needs
Every organisation’s workforce challenges are unique, demanding equally unique solutions. With ShopWorks’ custom-built dashboards, you get a solution as dynamic as your business, ensuring that every decision is backed by the most relevant, actionable data available. These dashboards align with your priorities, offering actionable insights to optimise labour costs, ensure compliance, and enhance productivity.
Our user-friendly, data-driven custom solutions enables you to make informed decisions, driving efficiency and success tailored to your organisational goals.
Our expert data team crafts bespoke, modern dashboards tailored to your needs, delivering actionable insights in a user-friendly format that aligns with your organisational goals.
Secure Direct Data Access via RESTful API for Bespoke Analytics Solutions
Generate Custom Reports Using Data Warehouse Feed
We equip your business with the tools to directly access and query critical workforce data, such as shift actuals, shift planning, and contracts, through RESTful API integration. Our advanced data-sharing application enables your data teams to directly query the Shopworks database via well-documented RESTful API endpoints, allowing you to build bespoke dashboards and reports within your own Business Analytics tools.
With the flexibility to directly query underlying data, your team can create bespoke dashboards, dynamic analytics suite that evolves with your workforce, and reports tailored to your specific needs, all within your preferred Business Analytics tools.
You can now build a customised analytics suite that supports your unique operational goals and adapts to the evolving needs of your workforce.
Features of Advanced Workforce Analytics Dashboard
Hours & Cost Comparison Analytics
Hours & Cost Performance Analytics
Employee Clock-in & Clock-out Monitoring
Staffing Trends & Attendance Pattern Tracking
Entitlement Utilisation & Absence Breakdown Insights
In-Depth Attendance Analysis Per Individual Employee
Case Study – The University of Edinburgh
The Challenges
The Solution
Case Study – Virgin Active
The Challenges
Virgin Active identified that they needed to implement a flexible and bespoke workforce management system due to operating
in multiple locations, extended trading hours and and different employment contracts. The solution was needed to manage their staff scheduling and to assist payroll.
The Solution
ShopWorks provided a self-service portal where employees can check planned rotas, request time off and review their confirmed hours.
These solutions have given staff members increased confidence that their time and attendance, and leave will be recorded accurately.
Case Study – Julian Charles Home
The Challenges
Julian Charles Home was very keen to improve communications with their employees and create a flexible culture by ensuring they were able to access shifts, receive comms and request holidays on the go.
The client identified that they were wasting valuable time on manual workforce processes, including:
• Manually generating employee rotas
• Manually tracking employee time and attendance
• Holiday management was done manually and sent to HQ
• Payroll reconciliation was done manually, consuming countless hours every month
The Solution
Julian Charles Home team now also benefits from an advanced employee app where they have complete visibility of their earnings and rotas; they have the ability to pick up extra shifts, request holidays and receive communications. Not only that, staff are able to query any payroll-related matters ahead of the payroll run, ensuring 100% accurate pay.
They are now able to track staff attendance with a contactless time scan app eliminating the manual payroll reconciliation process.
Rotas are now quickly built digitally through the intuitive Scheduling module, allowing for a centralised view of the business and the ability to track staffing spend and remain on budget.
Case Study – Virgin Active
The Challenges
Virgin Active identified that they needed to implement a flexible and bespoke workforce management system due to operating
in multiple locations, extended trading hours and and different employment contracts. The solution was needed to manage their staff scheduling and to assist payroll.
The Solution
ShopWorks provided a self-service portal where employees can check planned rotas, request time off and review their confirmed hours.
These solutions have given staff members increased confidence that their time and attendance, and leave will be recorded accurately.
FAQs
What is workforce analytics, and how can it benefit your organisation?
Workforce analytics uses data analysis tools to evaluate employee performance and organisational operations. It helps make informed decisions, optimise labour costs, and enhance overall productivity.
What are the types of data metrics a workforce analytics platform uses?
Data such as attendance records, labour costs, scheduling information, and employee performance metrics are the most commonly analysed for insights.
How does workforce analytics improve decision-making?
The actionable real-time insights derived from the workforce analytics platform enable managers to identify inefficiencies, predict labour outcomes, and make data-driven decisions that align with business objectives.
Can workforce analytics assist in compliance management?
Yes, it offers robust monitoring and reporting capabilities that help organisations stay ahead of compliance requirements, minimising risks associated with labour laws and regulations.
What are the different types of workforce analytics dashboard available on the ShopWorks platform?
There are six main types of workforce analytics dashboard apart from our customised bespoke dashboards, with each serving a unique purpose, which are:
- Cost and hour comparison dashboard.
- Cost and hour performance metrics dashboard.
- Clock-in and clock-out dashboard.
- Attendance metrics dashboard.
- Entitlement utilisation and attendance breakdown dashboard.
- Employee attendance analysis dashboard.
What are bespoke dashboards in ShopWorks Workforce Management Platform?
Our bespoke dashboards are designed to meet your business’s unique needs, focusing on the metrics that matter most to your business. Whether it’s optimising labour costs, tracking compliance, or improving productivity, our custom solutions allow you to create a suite of analytics tailored to your priorities.
How can integrating multiple data sources enhance workforce analytics?
Combining data from various systems, such as EPOS and workforce management platforms, provides a comprehensive performance overview, enabling more accurate analysis and reporting.
What features should I look for in a workforce analytics tool?
Key features include customisable dashboards, real-time data analysis, integration capabilities with existing systems, and automated reporting to ensure timely and relevant insights.
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