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ShopWorks bespoke Workforce Management solution.

Our bespoke staff scheduling solution improves staff management and efficiencies in budgeting, scheduling and training.
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ShopWorks bespoke Workforce Management solution.

We are specialists in the Hospitality, Leisure, Retail and Service sectors.
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ShopWorks bespoke Workforce Management solution.

Our platform will improve the management and efficiency of your staff scheduling, helping you save as much as 7% on staff costs.
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Hospitality

Whether serving fast food, coffee, managing a restaurant or hotel - discover all the modules and functionality that our globally renown partners utilise to deliver the right blend of service and profitability.

Coffee

Competition is currently particularly fierce in this sector and a long queue to get served is a definite no. The two leading brands in this sector, Costa & Starbucks both deploy ShopWorks to ensure this doesn't happen. By servicing over 500 coffee shops on a daily basis, we understand the challenges and complexities of your business and have all the tools to make you more profitable and efficient. Just see what some of our coffee shop owners and workers say about the benefits of using ShopWorks....

Fast Food

By its very nature, you have committed to provide an efficient service to retain customer satisfaction. ShopWorks are partnered with some of the biggest names to manage their mostly young workforce. From our self-service mobile friendly staff portal and state of the art biometric facial recognition T&A system, the likes of Burger King, Subway, Greggs and more are all improving their team management with all the functionality that ShopWorks delivers.

Live Venues

Unprecedented growth in live events requires both efficient and greater deployment of event staff, that all have to be tracked and accounted for correctly. ShopWorks improves communications, enhances security, ensures compliance and guarantees no over spending. Whether a Racetrack, Theatre, Stadium or Leisure complex, a digital transformation of your current process saves you time and most importantly money.

Restaurants

In an environment that is fast-paced and requires all staff to multi-task, it is impossible to expect that the most efficient staff planning is achieved on paper or in a spreadsheet. ShopWorks are partnering with restaurants globally to ensure that the shift planning isn't a time consuming and painstakingly complex task for owners and managers alike.
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Request A Demo

Read how it works

Our platform 

     Learn how each of our modules work to reduce business costs and improve its efficiency.

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Scheduling

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Scheduling

The staff scheduling tool helps customers ensure they have the right number of people in the right place at the right time. Your team can use our simple drag and drop interface to create staff schedules and reduce the complexities of what can be a time-consuming task, which exist in a single database in the cloud - no more spreadsheets. By working to pre-determined budgets, and guaranteeing no employee will work over their legal limits, we guarantee a 100% accurate payroll.
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Time and Attendance

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Time and Attendance

Our facial recognition readers are revolutionising staff management in hospitality, leisure, retail and service. By relying on staff to manually sign in or using outdated clock-in machines, organisations can be vulnerable to ‘buddy punching’, whereby colleagues sign each other in when they’re not actually working.

Facial recognition systems are the preferred method as an employee simply digitally scans in when they arrive and leave work. This technology ensures time and attendance is 100% accurate for all staff. Biometrics can help prevent issues such as early arrivals and departures, and overtime that has not been approved.

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Budgeting

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Budgeting

ShopWorks budgeting solution is regarded as the most advanced of its kind. By using a spreadsheet based system, finance directors are unaware of the spend versus budget on staff, until management accounts are published weeks later - when of course it is too late.

The ShopWorks platform brings together data from each department, to ensure your business is running efficiently as possible.

A Finance Director can ensure that all staff spend is checked against budget and pre-approved by the relevant mangers. This undoubtedly is the largest contributor to the savings made by our customers.

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Compliance

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Compliance

In an increasingly complex compliance environment, operators need to automate the checking of their staff scheduling against multiple criteria. For instance, Shopworks will prevent a manager from scheduling a non-compliant member of staff into a shift. If a non-EU citizen has already worked 20 hours that week, or their visa has expired, the system will not allow them to be scheduled, saving a potential £20,000 fine per employee. Or if a lifeguard at one of our customers’ pools is not in date for training, then that person will not get scheduled in.

We agree on bespoke rules for each customer to ensure that only compliant staff are available and these form part of the scheduling and planning tools within ShopWorks. Shopworks will also keep tabs on ‘working time directive’ compliance and ensure that overtime is accrued within holiday pay. We can even ensure your staff receive the required National Living Wage increases on their birthday.
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Training

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Training

Shopworks includes a fully integrated e-learning suite, which can ensure that all employees are up to date with any necessary training and have read and agreed to all policies before they can work a shift. The platform allows you to upload documents for improved training, new rules and regulations and any certifications or evidence required.

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Self-Service Staff Portal

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Self-Service Staff Portal

Our staff scheduling system comes with a self-service portal as standard. This allows your staff to access schedules, hours worked, expected pay and to book their off via a desktop or mobile device. Your staff expect there to be “an app for that” – this is it.

Shopworks self-service portal enables staff to request and plan their accrued time off instantly, giving them greater choice and flexibility.

Companies who give employees the flexibility and responsibility to manage their own hours, including holidays and shifts are often looked on more favourably. However, this is not just about the benefits for the staff, as there are many benefits to the business that make a real positive difference to its overall performance.

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Leisure

Learn how over 4000 venues deliver 100% Time & Attendance, Time Off and Payroll accuracy, even with multiple contracted staff, to guarantee a happy and compliant workforce.

Casino

Unsociable trading hours, extensive regulation and requirements for a varied skill set - this is a truly complex environment to staff effectively. As the market leaders in the gaming sector, we partner with both large estates (Grosvenor Casinos) and independent or super casinos, to deliver an unrivaled Team Planning platform. With the capabilities of both capturing financial and footfall data and the ability to easily and efficiently manage up to 2000 staff in a single venue, ShopWorks doesn't just deliver considerable savings on your workforce, but keeps them visible and always under control.

Bingo Halls

When your busiest times are clearly defined, extensive regulation and requirements for a team with a varied skill set, staffing effectively can mean either profit or loss. As the market leaders in the gaming sector, we partner with both large estates and independent or smaller groups, to deliver an unrivaled Team Planning platform. Like casinos, we have the capabilities of both receiving and capturing financial and footfall information to help you accurately manage your staffing levels.

Betting Shops

Extended trading hours and largely only dual manned shops, means it is imperative for profitability that your biggest cost - your staff - is managed effectively. With over 60% of UK betting shops using ShopWorks, we have a whole range of bespoke modules specifically for this sector, including financial reporting and training. Our very first clients were from this sector and nearly 10 years later they are still using the ShopWorks platform, which is regarded as "business critical" for their estates.

Fitness/Leisure Centres

With the necessity of multiple contracted staff for any modern-day fitness/leisure centre, ShopWorks bespoke pay rules engine will convert them over to ensure that you are paying people correctly. Our solution gives you greater control to accrue time off accurately and deliver a fully compliant environment. We can offer a digital transformation of your current staff management processes to improve and streamline your business.

Live Venues

Unprecedented growth in live events requires both efficient and greater deployment of support staff, that all have to be tracked and accounted for correctly. ShopWorks improves communications, enhances security, ensures compliance and guarantees no over spending. Whether a Racetrack, Theatre, Stadium or Leisure complex, a digital transformation of your current process saves you time and most importantly, saves you money.
iMac_phone
Request A Demo

Read how it works

Our Platform

Learn how each of our modules work to reduce business costs and improve its efficiency.

Artwork_4

Scheduling

Artwork_4

Scheduling

The staff scheduling tool helps customers ensure they have the right number of people in the right place at the right time. Your team can use our simple drag and drop interface to create staff schedules and reduce the complexities of what can be a time-consuming task, which exist in a single database in the cloud - no more spreadsheets. By working to pre-determined budgets, and guaranteeing no employee will work over their legal limits, we guarantee a 100% accurate payroll.
Artwork_4

Time and Attendance

Artwork_4

Time and Attendance

Our facial recognition readers are revolutionising staff management in hospitality, leisure, retail and service. By relying on staff to manually sign in or using outdated clock-in machines, organisations can be vulnerable to ‘buddy punching’, whereby colleagues sign each other in when they’re not actually working.

Facial recognition systems are the preferred method as an employee simply digitally scans in when they arrive and leave work. This technology ensures time and attendance is 100% accurate for all staff. Biometrics can help prevent issues such as early arrivals and departures, and overtime that has not been approved.

Artwork_4

Budgeting

Artwork_4

Budgeting

ShopWorks budgeting solution is regarded as the most advanced of its kind. By using a spreadsheet based system, finance directors are unaware of the spend versus budget on staff, until management accounts are published weeks later - when of course it is too late.

The ShopWorks platform brings together data from each department, to ensure your business is running efficiently as possible.

A Finance Director can ensure that all staff spend is checked against budget and pre-approved by the relevant managers. This undoubtedly is the largest contributor to the savings made by our customers.

Artwork_4

Compliance

Artwork_4

Compliance

In an increasingly complex compliance environment, operators need to automate the checking of their staff scheduling against multiple criteria. For instance, Shopworks will prevent a manager from scheduling a non-compliant member of staff into a shift. If a non-EU citizen has already worked 20 hours that week, or their visa has expired, the system will not allow them to be scheduled, saving a potential £20,000 fine per employee. Or if a lifeguard at one of our customers’ pools is not in date for training, then that person will not get scheduled in.

We agree bespoke rules for each customer to ensure that only compliant staff are available and these form part of the scheduling and planning tools within Shopworks. Shopworks will also keep tabs on ‘working time directive’ compliance and ensure that overtime is accrued within holiday pay. We can even ensure your staff receive the required National Living Wage increases on their birthday.

Artwork_4

Training

Artwork_4

Training

Shopworks includes a fully integrated e-learning suite, which can ensure that all employees are up to date with any necessary training and have read and agreed to all policies before they can work a shift. The platform allows you to upload documents for improved training, new rules and regulations and any certifications or evidence required.

Artwork_4

Self-service Staff Portal

Artwork_4

Self-service Staff Portal

Our staff scheduling system comes with a self-service portal as standard. This allows your staff to access schedules, hours worked, expected pay and to book their off via a desktop or mobile device. Your staff expect there to be “an app for that” – this is it.

Shopworks self-service portal enables staff to request and plan their accrued time off instantly, giving them greater choice and flexibility.

Companies who give employees the flexibility and responsibility to manage their own hours, including holidays and shifts are often looked on more favourably. However, this is not just about the benefits for the staff, as there are many benefits to the business that make a real positive difference to its overall performance.

Retail

With challenging trading times on the High Street, ShopWorks ensures over 5000 retail sites have the right staff, in the right place and at the right time, driven by demand data.

Forecourts

ShopWorks are the chosen partners of multiple fuel operators and most recently for Euro Garages, one of the largest forecourt operators in the world with over 3000 separate Pan-European sites. Our cloud-based Workforce Management solution integrates into their complex HR & payroll solutions seamlessly, to deliver a powerful tool that gives 100% accurate payroll information. Incorporating our biometric T&A solution gives them precise data and complete transparency on their staffing levels at any time.

Convenience

All the major food retailers can be found using a ShopWorks platform in various locations. Not only does the facility to create a rota in 5 different ways save essential management time, but with our unique budget and cost modules, you can ensure that you are on budget before you sign off each rota.
Ensuring that all staff are paid accurately and communicated to effectively, is imperative. Whether it be Sainsbury's, Waitrose, Spar or Daybreak (Ireland) - your staff want to have access to the latest technology to make their working environment efficient and stress-free.

Lifestyle

As you would imagine for a business that has been perfecting retail staff management for over 10 years, our Lifestyle retail partners cover a wide range of sectors including clothes, shoes, perfume etc. TM Lewin, Pretty Green, MissGuided, Penhaligon's and Whittard's are just a few who were extremely pleased with the savings on staff costs - which they saw almost immediately - and the improved efficiency for the staff themselves. For the managers, not only does the facility to build a rota 5 different ways save time but with our unique budget and cost module, they can ensure to be on budget before you sign off the rota.

Homeware

It’s not just small retail outlets that have enjoyed the improvements of a cloud-based Workforce Management platform. Our partners with larger style operational units have especially benefited from utilising footfall counter data to predict and suggest the correct staffing levels. Market leaders, Sofology, extended their platforms to cover depot, field maintenance and even head office staff, while Dreams utilised the fact that the staff portal was being used so regularly by staff checking their hours, shifts, payments and booking their time off - that they incorporated their own intranet and staffing site as part of their homepage.
Laptop_iPhone
Request A Demo

Read how it works

Our Platform

Learn how each of our modules work to reduce business costs and improve its efficiency.

Artwork_4

Scheduling

Artwork_4

Scheduling

The staff scheduling tool helps customers ensure they have the right number of people in the right place at the right time. Your team can use our simple drag and drop interface to create staff schedules and reduce the complexities of what can be a time-consuming task, which exist in a single database in the cloud - no more spreadsheets. By working to pre-determined budgets, and guaranteeing no employee will work over their legal limits, we guarantee a 100% accurate payroll.
Artwork_4

Time and Attendance

Artwork_4

Time and Attendance

Our facial recognition readers are revolutionising staff management in hospitality, leisure, retail and service. By relying on staff to manually sign in or using outdated clock-in machines, organisations can be vulnerable to ‘buddy punching’, whereby colleagues sign each other in when they’re not actually working.

Facial recognition systems are the preferred method as an employee simply digitally scans in when they arrive and leave work. This technology ensures time and attendance is 100% accurate for all staff. Biometrics can help prevent issues such as early arrivals and departures, and overtime that has not been approved.

Artwork_4

Budgeting

Artwork_4

Budgeting

ShopWorks budgeting solution is regarded as the most advanced of its kind. By using a spreadsheet based system, finance directors are unaware of the spend versus budget on staff, until management accounts are published weeks later - when of course it is too late.

The ShopWorks platform brings together data from each department, to ensure your business is running efficiently as possible.

A Finance Director can ensure that all staff spend is checked against budget and pre-approved by the relevant managers. This undoubtedly is the largest contributor to the savings made by our customers.

Artwork_4

Compliance

Artwork_4

Compliance

In an increasingly complex compliance environment, operators need to automate the checking of their staff scheduling against multiple criteria. For instance, Shopworks will prevent a manager from scheduling a non-compliant member of staff into a shift. If a non-EU citizen has already worked 20 hours that week, or their visa has expired, the system will not allow them to be scheduled, saving a potential £20,000 fine per employee. Or if a lifeguard at one of our customers’ pools is not in date for training, then that person will not get scheduled in.

We agree bespoke rules for each customer to ensure that only compliant staff are available and these form part of the scheduling and planning tools within ShopWorks. ShopWorks will also keep tabs on ‘working time directive’ compliance and ensure that overtime is accrued within holiday pay. We can even ensure your staff receive the required National Living Wage increases on their birthday.

Artwork_4

Training

Artwork_4

Training

Shopworks includes a fully integrated e-learning suite, which can ensure that all employees are up to date with any necessary training and have read and agreed to all policies before they can work a shift. The platform allows you to upload documents for improved training, new rules and regulations and any certifications or evidence required.

Artwork_4

Self-Service Staff Portal

Artwork_4

Self-Service Staff Portal

Our staff scheduling system comes with a self-service portal as standard. This allows your staff to access schedules, hours worked, expected pay and to book their off via a desktop or mobile device. Your staff expect there to be “an app for that” – this is it.

Shopworks self-service portal enables staff to request and plan their accrued time off instantly, giving them greater choice and flexibility.

Companies who give employees the flexibility and responsibility to manage their own hours, including holidays and shifts are often looked on more favourably. However, this is not just about the benefits for the staff, as there are many benefits to the business that make a real positive difference to its overall performance.

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Service

In an environment where staff planning is critical, an intuitive and collaborative cloud-based solution is essential - so say goodbye to all the complicated spreadsheets.

Care Homes/Hospitals

Never has it been more vital to ensure you have enough of the right staff in the right place at the right times. For certain ShopWorks clients it really can be a matter of life or death. Critical details like exact location can be measured via our remote log in facility, instruction and completed task management or essentially the correctly trained carers or RGN's for specific patients. With heavy regulation and ever narrowing margins, SW takes its expertise of maximizing resource and adhering to minimum and compliant service levels.
Laptop_iPad
Request A Demo

Read how it works

Our Platform

Learn how each of our modules work to reduce business costs and improve its efficiency.

Artwork_4

Scheduling

Artwork_4

Scheduling

The staff scheduling tool helps customers ensure they have the right number of people in the right place at the right time. Your team can use our simple drag and drop interface to create staff schedules and reduce the complexities of what can be a time-consuming task, which exist in a single database in the cloud - no more spreadsheets. By working to pre-determined budgets, and guaranteeing no employee will work over their legal limits, we guarantee a 100% accurate payroll.
Artwork_4

Time and Attendance

Artwork_4

Time and Attendance

Our facial recognition readers are revolutionising staff management in hospitality, leisure, retail and service. By relying on staff to manually sign in or using outdated clock-in machines, organisations can be vulnerable to ‘buddy punching’, whereby colleagues sign each other in when they’re not actually working.

Facial recognition systems are the preferred method as an employee simply digitally scans in when they arrive and leave work. This technology ensures time and attendance is 100% accurate for all staff. Biometrics can help prevent issues such as early arrivals and departures, and overtime that has not been approved.

Artwork_4

Budgeting

Artwork_4

Budgeting

ShopWorks budgeting solution is regarded as the most advanced of its kind. By using a spreadsheet based system, finance directors are unaware of the spend versus budget on staff, until management accounts are published weeks later - when of course it is too late.

The ShopWorks platform brings together data from each department, to ensure your business is running efficiently as possible.

A Finance Director can ensure that all staff spend is checked against budget and pre-approved by the relevant managers. This undoubtedly is the largest contributor to the savings made by our customers.

Artwork_4

Compliance

Artwork_4

Compliance

In an increasingly complex compliance environment, operators need to automate the checking of their staff scheduling against multiple criteria. For instance, Shopworks will prevent a manager from scheduling a non-compliant member of staff into a shift. If a non-EU citizen has already worked 20 hours that week, or their visa has expired, the system will not allow them to be scheduled, saving a potential £20,000 fine per employee. Or if a lifeguard at one of our customers’ pools is not in date for training, then that person will not get scheduled in.

We agree bespoke rules for each customer to ensure that only compliant staff are available and these form part of the scheduling and planning tools within Shopworks. Shopworks will also keep tabs on ‘working time directive’ compliance and ensure that overtime is accrued within holiday pay. We can even ensure your staff receive the required National Living Wage increases on their birthday.

Artwork_4

Training

Artwork_4

Training

Shopworks includes a fully integrated e-learning suite, which can ensure that all employees are up to date with any necessary training and have read and agreed to all policies before they can work a shift. The platform allows you to upload documents for improved training, new rules and regulations and any certifications or evidence required.

Artwork_4

Self-Service Staff Portal

Artwork_4

Self-Service Staff Portal

Our staff scheduling system comes with a self-service portal as standard. This allows your staff to access schedules, hours worked, expected pay and to book their off via a desktop or mobile device. Your staff expect there to be “an app for that” – this is it.

Shopworks self-service portal enables staff to request and plan their accrued time off instantly, giving them greater choice and flexibility.

Companies who give employees the flexibility and responsibility to manage their own hours, including holidays and shifts are often looked on more favourably. However, this is not just about the benefits for the staff, as there are many benefits to the business that make a real positive difference to its overall performance.