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This opportunity coupled with exposure to work that is at the cutting edge - in an environment that champions creativity and thought leadership - makes for a career enriched with learning and achievement.
We create bespoke Workforce Management and staff scheduling solutions for operators in the retail, leisure and hospitality sectors. We provide this via a cloud-based, SAAS model and are now on version 3 of our platform, which has evolved to efficiently deal with the demands of a “bespoke SAAS” model.
We are embarking on an ambitious redesign of our front-end architecture and are looking for passionate developers to join us at this exciting time.
The role will include, but not be limited to;
● Creating readable and scalable front-end products that adhere to the specifications provided by the design team.
● Improving existing code to bring it up to modern standards.
● Documenting new and existing code, using the tools provided.
● Using our Design System to ensure consistency across the platform on multiple devices.
● Provide fully tested code.
Our Design System has been created to enhance the communication between the design and development team. We have defined a solid base of reusable components that are used to make up the various screens of our platform. We use the right tools, for us, that help us be productive and more creative when making our products. All parts of our design system have been introduced to make the transition between design concept and production ready code, as smooth and painless(and fun) as possible.
We follow a test-driven development approach to software development, we use Jest and Enzyme for our unit testing and Puppeteer for our end-to-end testing. We use ESLint to help with code styling.
You will be required to follow the guidelines set out while developing, this includes providing full test coverage of your code and adhering to the coding standards.
• 2+ years of software development and best practices.
• Good experience in unit testing, using Jest/Enzyme (or similar).
• Good experience using modern front-end technologies like ES6, React JS and comfortable writing modular JavaScript code.
• Good experience working with REST APIs
• Familiar with up to date React coding standards and patterns.
• Able to effectively review other developers code and contribute with constructive feedback on code style, naming and solution design decisions.
• Good knowledge of GIT workflows and comfortable using advanced GIT command line tools (rebase, bisect).
• Excellent communication and team collaboration.
• Hands-on experience working with Lean/Agile software development practices.
• Experience with visual test-driven development (Storybook or similar) approach is a plus.
• Experience with Material UI/JSS is a plus.
• Experience with Webpack 3, Yarn and/or other build tools is a plus.
• Experience with Zeplin.io and Sketch Cloud is a plus.
• Experience with Design Systems is a plus.
• Experience with Puppeteer is a plus.
• Experience working in workforce management product is a plus.
• BS degree in Computer Science or similar.
ShopWorks are expanding rapidly as a result of the growth in the workforce management market and our success in winning some great enterprise customers. See
We create bespoke workforce management and staff scheduling solutions for operators in the retail, leisure and hospitality sectors. We provide this via a cloud-based, SAAS model and are now on version 3 of our platform, which has evolved to efficiently deal with the demands of a “bespoke SAAS” model.
We were one of the first companies to adopt Laravel in the UK and are active in the London and UK Laravel community. We are based in Farringdon, Central London and we think Shopworks is a great place to work with a great culture which you can learn about here.
If you are an experienced and detailed software engineer, with a passion for coding, agility, quality, and continuous improvement, we want to hear from you.
This position will require you to follow a Test-Driven Development approach to software delivery and include all levels of automated tests within your development pipeline. This means we expect you to be able to write optimized and testable code and grow our existing set of automated tests: Unit, Integration, End-to-end tests.
Successful candidates will also have great
• 3+ years of software development and best practices. • Object-Oriented PHP within a Modern MVC framework (Ideally Laravel, or Symfony).
• Great experienced in Unit testing, PHPUnit.
• Good experience with Eloquent/ ORMs and Migrations.
• Hands-on experience with Design Patterns and APIs.
• Able to effectively review other developers code and contribute with constructive feedback on code style, naming and design decisions.
• Good knowledge of git workflows and comfortable using advanced git command line tools (rebase, bisect).
• Good experience using modern front-end technologies like ES6,
• Good experience with MySQL / MariaDB.
• Excellent communication and team collaboration.
• Hands-on experience working with Lean/Agile software development practices.
• A proven history of delivering fully automated tests for web applications or SaaS platforms.
• Experience with Acceptance Tests Driven Development approach is a plus.
• Experience working in workforce management product is a plus.
BS degree in Computer Science or similar.
Shopworks are expanding rapidly as a result of the growth in the workforce management market and our success in winning some great enterprise customers. We create bespoke Workforce Management and staff scheduling solutions for operators in the retail, leisure and hospitality sectors. We provide this via a cloud-based, SAAS model and are now on version 3 of our platform, which has evolved to efficiently deal with the demands of a “bespoke SAAS” model. We are continuing to embark on an ambitious expansion of our product offering and are looking for passionate people to join our data analytics team at this exciting time.
Shopworks is currently looking for an intern to undertake a 12-month placement.
The role will include, but not be limited to;
Assist the operations team with training on native and external data analytics tools within the Shopworks platform.
You will have a desire to learn and take on responsibilities.
ShopWorks provides Workforce Management solutions that serves medium and enterprise customers in the retail, betting, hospitality, and leisure industries. Our current clients' businesses range between 300 and 30,000 staff across 4,000 retail venues and now in multiple countries.
We are looking for another experienced implementation manager to join our team to help us deliver a new customer contract in the USA. The role will be one of our first in the USA and will be based in a new office in Northern New Jersey and reporting to one of the Directors.
The company has existing customers in Connecticut and Georgia, but the initial focus of the role will be to support the roll out to 1,000 stores for a customer with a head office in Cincinnati that already uses Shopworks in other countries.
Shopworks operates an innovative sales process which relies on the successful management of free trials over a 90 day period. On completion of the initial 1,000+ store roll out, the successful candidate will be required to proactively use our free trial process to successfully onboard new customers.
Although the role is an implementation managers role to start with, there are many opportunities to develop the role into a leadership role as Shopworks expands in North America.
• Manage all aspects of the implementation process for the roll out of Shopworks to a nationwide 1,000 + store estate.
• Remain within the set timeframe to deliver a successful onboarding of the customer.
• Manage the free trial process and roll out of new customers.
Liaise with the rest of the operations team to deliver a successful outcome.
• Manage customer expectations and prevent scope creep.
Identify customer requirements as required.
Act as account manager once roll-out complete.
• Manage the process of gaining a pre-trial agreement with trialists.
• Complete Kick off meetings.
• Assess customers readiness for the trial and advise the business accordingly.
• Conduct conference calls and meetings to review progress with the client.
• Gather customer requirements and create Jira cases.
• Manage the collection of data from client.
• Work in line with our ISMS - ISO27001.
• Answer customer questions on data protection issues.
• Liaise with training manager to set up training sessions for users.
• Liaise with Biometric and Support manager to ensure hardware install and support.
• Manage sub contractors and partners who will be used to support customer roll-outs.
• Obtain support from sales as required.
• Support training sessions, classroom based, Webex or telephone.
• Conduct free trial review at the end of the trial period.
• Persuade customer to move from trial to full roll out and become a paying customer.
• Develop a roll out plan.
• The ideal candidate will have widespread experience of implementing complex software projects, ideally within a Workforce Management, HR or retail environment.
• Experience of working in a start-up and comfortable establishing new processes.
• The ability to engage with a customer at all management levels including retail staff, head office staff and senior management.
• Strong influencing skills.
• Project management skills.
• Business analysts skills or experience in scoping out requirements would be an advantage.
• Competence with project management and issue tracking tools.
• Some account management experience would be an advantage.
• Appreciation of the latest legal/regulatory and compliance issues and requirements.
Educated to Graduate Level or equivalent experience. A project management qualification is desirable.
ShopWorks provides Workforce Management solutions to companies within the Hospitality, Leisure and Retail sectors with between 300 and 30,000 staff and up to 4,000 retail venues internationally.
We are looking for another experienced implementation manager to join our team to help us deliver a new customer contract in Australia. The role will be one of our first in Australia and will be based in a new office in Sydney, reporting to the CEO of ShopWorks Australia. The initial focus of the role will be to support the roll out to 500+ stores for a customer that already uses ShopWorks.
ShopWorks operates an innovative sales process which relies on the successful management of free trials over a 90 day period. On completion of the initial 500+ store roll out, the successful candidate will be required to proactively use our free trial process to successfully onboard new customers.
Although the role is an implementation managers role to start with, there are many opportunities to develop the role into a leadership role as ShopWorks expands in Australia and beyond.
• Manage all aspects of the implementation process for the roll out of Shopworks to a nationwide 500 + store estate.
• Remain within the set timeframe to deliver a successful onboarding of the customer.
• Manage the free trial process and roll out of new customers.
• Liaise with the rest of the operations team to deliver a successful outcome.
• Manage customer expectations and prevent scope creep.
• Identify customer requirements as required.
• Act as account manager once roll-out complete.
• Manage the process of gaining a pre-trial agreement with trialists.
• Complete kick-off meetings.
• Assess customers readiness for the trial and advise the business accordingly.
• Conduct conference calls and meetings to review progress with clients.
• Gather customer requirements and create Jira cases.
• The ideal candidate will have widespread experience of implementing complex software projects, ideally within a Workforce Management, HR or retail environment.
• Experience of working in a start-up and comfortable establishing new processes.
• The ability to engage with a customer at all management levels including retail staff, head office staff and senior management.
• Strong influencing skills.
• Project management skills.
• Business analysts skills or experience in scoping out requirements would be an advantage.
• Competence with project management and issue tracking tools.
• Some account management experience would be an advantage.
• Appreciation of the latest legal/regulatory and compliance issues and requirements.
Educated to Graduate Level or equivalent experience. A project management qualification is desirable.
We will prove to you how ShopWorks can you save up to 7% on your direct staffing costs.
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