What is Workforce Management Software?

Workforce Management (WFM) Software is an integrated set of tools that allow businesses
to improve internal processes and support corporate management, front-line supervisors and
store managers to manage all aspects surrounding staff scheduling, staff productivity and staff

Workforce management systems encompass many different features that form an integral part of
any business that optimises its processes and employee productivity.

A WFM solution allows a business to plan and execute weekly rotas, track staff time and
attendance, track accurate payroll for all staff, analyse demand data and much more. Modern
systems are nearly all cloud-based and sold as a “Software as a Service” (where pricing is
often “per shop per week” or “per person per month”). Businesses expect their platform to be…

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