Work force management for the retail and leisure industry

The UK’s most innovative bookmaker Paddy Power has chosen Shopworks for their online staff scheduling solution.

Paddy Power were looking to improve their processes for scheduling staff, approving salary costs against budgets, payroll and staff communications. The Shopworks system empowers betting shop   and district managers to create their own rotas via an online interface which then updates a central database. Once the rotas are checked against budget and approved the staff are sent an SMS of their rotas, any changes for sickness or late arrival are tracked via the database and staff are kept informed of their shifts. At the end of the month an accurate and quick upload of the data into a payroll system ensures that there are very few complaints about payslips saving time and money in the accounts department. When installed in other bookmakers Shopworks have witnessed savings of around 5% of salary cost and believe it won’t be long before it is the defacto standard for the industry.

Lee Bowden of Shopworks said “Paddy Power has looked hard at a number of solutions and we are delighted that they have chosen our betting office specific tool. I am sure we will help them reduce their shop costs whilst at the same time improving efficiency”
Shopworks should bring Paddy Power lots of other benefits as it contains many non staffing features; Social responsibility reporting ensures an efficient way of complying with the Gambling Commission requirement to collate a report from every shop every day as well as a market share module and a managers reporting module. By entering the ubiquitous slip count information into the online market share report and providing a narrative on the shops progress Paddy Power will be creating a powerful management tool to help drive the top line.

Ed Browne of Paddy Power is excited about working with this new system “once you see it in action it makes you wonder why no one built this for the betting industry before, we have high hopes for this project”

About Shopworks:
Shop Works is a staffing and financial reporting system developed for betting shops, casinos, AGCs and bingo halls. This radical new application was designed to help improve the management of hourly paid staff; bringing benefits including reducing staff costs by between 5% and 7%, reduced administration Costs, improved communications and an increase Operational Efficiency.
Delivered as a “software as a service” solution, this web based software is normally free to install and charged for on a per shop per week basis.

Contact:

• Lee Bowden
• E mail: lee.bowden@theshopworks.com
• Mobile:  +447971187578